Terms of Service

1. Overview

By accessing or making a purchase from AuraAudio ("we," "us," or "our") at auraaudio.store, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

2. Business Information

AuraAudio is operated by Tung Tran, located at 88 Montecito Vista Dr #426, San Jose, CA. You can contact us at support@auraaudio.store.

3. Products

We reserve the right to modify or discontinue any product at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of a product.

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your device's display of any color will be accurate.

4. Orders & Payment

By placing an order, you confirm that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear fraudulent or in violation of these terms.

Prices for products are subject to change without notice.

5. Shipping & Delivery

Orders are shipped within 1–2 business days. Estimated delivery is 5–8 business days for US orders. Please refer to our Shipping Policy for full details.

6. Returns & Refunds

We offer a 14-day return policy from the date of delivery. Please refer to our Refund Policy for full details.

7. Prohibited Uses

You may not use our website or services for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, to infringe upon intellectual property rights, or to harass, abuse, or harm any individual.

8. Disclaimer of Warranties

Our products and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our service will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the extent permitted by law, AuraAudio shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services, even if we have been advised of the possibility of such damages.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the site after any changes constitutes your acceptance of the new terms.

12. Contact

If you have any questions about these Terms of Service, please contact us at support@auraaudio.store.