Shipping Policy

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time

Once your order has been processed and shipped, delivery typically takes 5–8 business days within the United States. Please note that business days do not include weekends or public holidays.

Shipping Carriers

We ship via standard carriers including USPS, FedEx, and UPS depending on your location and order size. You will receive a tracking number via email once your order has been dispatched.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your order on the carrier's website. Please allow up to 24 hours for tracking information to update.

Shipping Address

Please ensure your shipping address is correct at the time of placing your order. AuraAudio is not responsible for orders delivered to an incorrect address provided by the customer.

Delays

While we make every effort to meet the estimated delivery times, delays may occasionally occur due to high order volumes, carrier issues, or circumstances beyond our control (such as weather events or holidays). We appreciate your patience in such cases.

Lost or Stolen Packages

AuraAudio is not responsible for lost or stolen packages once the carrier marks them as delivered. If your package is missing, please contact your local carrier or reach out to us at support@auraaudio.store and we will do our best to assist you.

Contact Us

For any shipping-related inquiries, please email us at support@auraaudio.store.